“Crowdsourcing” is a relatively new phenomenon, the term only coined in 2006 .
Like many recent economic paradigm shifts, the idea of taking a single
job and outsourcing it to a large, undefined group of people is really
only possible because of the connective power of the Internet. And like
other technology-driven changes, the law can be slow to catch up.
In
fact, there is very little legal regulation of online crowdsourcing at
all at this point. Most websites that facilitate the activity govern it
through “shrink-wrapped” click-to-agree agreements, and government
regulation is paying little attention to this employment market. Though
whether this is a bad thing or not may depend on whether you consider
online crowdsourcing to be or an “elegant business idea ” or a “virtual sweatshop .”
Systems like Mechanical Turk ,
run through Amazon.com, are mainly for seemingly menial tasks (but the
sort that computers can’t do), and they won’t get you rich. Others like
CrowdFlower or CrowdSPRING
might involve more sophisticated work. Either way, there are definite
economic advantages to companies using systems like these, including low
transaction costs and high flexibility. But they also lose the control
that comes with traditional employment contracts.
Legally,
it’s unclear how these crowds of workers should be treated. Does
traditional labor law apply? Are the workers independent contractors?
Does it make a difference if the website involved sets a wage floor?
What sorts of tax implications exist? On its face, crowdsourcing seems
like a smart idea and an easy way to create a sustainable business
force – but it also has the potential to be abused.
If
you undertake a crowdsourcing project, be sure to read the agreement
carefully. And for companies considering taking advantage of the online
crowd, be sure to consider the tax and labor law implications and
possibly discuss them with your attorney. It may be some time until
regulatory law catches up to this new technology-driven business
paradigm, but until then, it will be interesting to see how the
economics of the crowd play out.