In an incident that ESPN sports reporter Erin Andrews later
called a "nightmare" , she was secretly videotaped while nude
in hotel rooms. After the peeping tom
posted the video online, it reached nearly 300 million views before her
attorneys saw to its removal.
Andrews has now filed a lawsuit against several
different hotel chains, including Marriott and Raddison, for failing to
"adequately protect her privacy."
The damages she seeks are for negligence, negligent infliction of
emotional distress, and invasion of privacy.
The suit alleges that hotel staff provided her room numbers to her
stalker, who then checked into connecting rooms and was able to modify door
peepholes in order to videotape her.
In filing the suit, Andrews is holding the hotels
responsible for putting her personal safety at risk and allowing for a gross
invasion of her privacy. If hotel
employees did indeed not only provide her room number without her consent and
then allowed a request to book the connecting room without informing Andrews,
then it is very possible they could be held liable for the consequences.
This case brings to light the issue of what duty of care
hotels owe their guests, particularly when it comes to privacy. Did the hotel breach that duty when it
provided Andrews' room number to a third party?
And should hotels exercise even more care in protecting the privacy of
their high-profile guests? Andrews has
stated that though she cannot erase the impact of the incident on her own life,
that she hopes the hospitality industry will learn from the experience and be
more vigilant in protecting guests.